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Delete your account

You can delete your OVX account in two ways. Deleting it permanently removes your profile, lesson progress, quiz results and chat messages.

Option 1

In the app

The quickest way, if you can still sign in.

ProfileSettingsDelete account

  1. Open OVX and go to your Profile.
  2. Open Settings.
  3. Tap Delete account and confirm with your password or Google sign-in.
Option 2

On this page

Use this if you can't open the app. We'll send a confirmation email, and your account is deleted only after you confirm from it.

A confirmation email will be sent to this address. Nothing is deleted until you open the link inside it.

What happens when you delete

Deleted

  • Your profile: email address, nickname and sign-in methods
  • Lesson progress, quiz results, level and learning streak
  • Your chat messages and the reports you sent
  • Watchlist, language settings and notification tokens

Kept without personal data

  • An anonymous account number, so admin records stay consistent
  • Admin audit records (personal details removed), kept up to 12 months
  • Backups, overwritten within [CONFIRM: 90] days

Details are in our Privacy Policy. Need help? Contact support.